Privacy Policy

Last Updated: 16 Aug 2024

Skill.ma ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the website, sign up for a course, or contact us. This information may include:

• Name: Used for account identification and personalization.
• Email Address: Used for account registration, communication, and promotional purposes.
• Phone Number: Collected at checkout for account security, customer service, and promotional offers.
• Social Media Links: Optional, for connecting your account to social platforms.
• Google Sign-Up: If you choose to sign up using Google, we may collect your Google profile information (e.g., name, email).

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include:

• IP Address: To understand user location and improve site security.
• Browser Type and Version: For compatibility and website optimization.
• Operating System: To enhance user experience across different devices.
• Cookies and Tracking Technologies: To monitor user activity and improve our Services.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

We use your information to:

• Manage your account and provide you with customer support.
• Process your transactions and send you notifications related to your courses.
• Personalize your experience on our website and recommend courses or content that may interest you.

2.2 To Communicate with You

We may use your contact information to:

• Send you updates about our Services, including new course releases and special offers.
• Respond to your inquiries, comments, or feedback.
• Send promotional materials, unless you opt out.

2.3 For Marketing and Promotional Purposes

With your consent, we may use your phone number and email to send you promotional messages about our courses and special offers. You can opt out of these communications at any time.

3. How We Share Your Information

3.1 Service Providers

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and providing our Services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

3.2 Legal Obligations

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. This helps us improve your experience by customizing content and remembering your preferences.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Your Data Protection Rights

5.1 Access and Update

You have the right to access, correct, or update your personal information at any time by logging into your account.

5.2 Opt-Out

You can opt out of receiving promotional emails or text messages from us by following the unsubscribe instructions in those messages or by contacting us directly.

5.3 Data Deletion

You can request the deletion of your personal information by contacting us via email at get@skill.ma. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: get@skill.ma

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